Aimee Engelmann
Flipside Group Founder

Prachi Singh
CRM Implementation Specialist
About me
I specialize in HubSpot implementations that are built to last, designed around how your business actually operates, not just how the platform works out of the box.
My background spans enterprise systems at Accenture, procurement operations at Cleanaway, and digital marketing automation, which means I bring a rare combination of process rigour, commercial thinking, and technical know-how to every build. At Flipside, I work with businesses across industries to build CRM systems that drive real efficiency, give leadership clear visibility, and make life easier for the people using them every day.
What I do
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HubSpot CRM implementation across Sales, Marketing, Service, and Content Hubs
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Sales pipeline design and lifecycle stage management
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Sales and Marketing automation and lead nurturing workflows
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Data architecture, property design, and integration mapping
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Reporting, dashboards, and user permission configuration
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Team onboarding and training
Education, qualifications and awards
- Masters in Digital Marketing
- Post Graduate Diploma in PR and Journalism
- Diploma in Digital Marketing
- Bachelor of Business Marketing
- Lean Six Sigma Yellow Belt Certification
- Prince 2 Project Management Certification
Certifications
- HubSpot Sales Hub Software
- HubSpot Marketing Hub Software
- HubSpot Service Hub Software
- HubSpot Content Hub Software
- HubSpot Reporting
- HubSpot Implementation for Partners
Proven success
- Delivered an end-to-end HubSpot build for a financial services client, enabling two brands to operate within a single portal with full data separation and consolidated executive reporting.
- Built a multi-stage pipeline with automated lifecycle management, reducing manual BDM admin by over 60% and surfacing real-time pipeline visibility for sales managers.
- Streamlined end-to-end automation workflows across sales pipelines, automating deal stage progression, task creation, and internal notifications, reducing manual touchpoints by 50% and ensuring no lead or follow-up fell through the cracks.
- Standardized discovery and offboarding data capture across all sales reps, unlocking pipeline-level reporting on deal quality for the first time.
- Designed and deployed a suite of marketing forms and email templates across multiple client campaigns, driving a 28% increase in lead capture conversions.
